Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, your choice is to not use our website, calculators or engage our qualified intermediary services (collectively, our “Services”). By accessing or using any of our Services, you agree to this Policy. This Policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Privacy Policy

1. We do not and will never sell customer information.
2. We do not provide customer information to persons or entities outside of Banker Exchange, LLC (“Banker Exchange”), its affiliates and its partners for their own marketing purposes, other than as described below.

• We afford prospective, former and existing clients the same protection regarding the use of personal information.

1. We will not share any information (except for what is a matter of public record or as necessary to provide our services to you) with any unrelated entity or participants in your transactions without your consent, except as described below.

Information Gathering

Due to the nature of our Services, from time to time we or our affiliates must obtain non-public, personal information about you which may include the following:

Information on tax returns, questionnaires or other forms including your name, address, social security number, email address and names and contact information of your other professional service providers.

Information about your transactions with us, our affiliates or others, including account numbers and balances.

Information collected through an Internet “cookie” (an information collecting device from a web server) and/or other tracking technologies, including but not limited to your internet connection, the equipment you use to access our Services or to contact us, traffic data, location data and usage details.

Other information as deemed necessary under the Patriot Act or Sarbanes-Oxley.

How We Use Information

We use information that we collect about you or that you provide to us:

• To provide our Services
• To communicate with you
• To improve our Services and optimize user experiences.
• To understand how our visitors and clients use our website and calculators.
• To facilitate our marketing efforts
• To carry out our obligations and enforce our rights arising from any contracts between you and us
• To notify you about changes to our Services
• In any other way we may describe when you provide information
• For any other purpose with your consent

Information We Share

We share information in a limited and carefully controlled manner. We may share your information in order to verify your identity and help protect you against fraud, enable us to complete transactions quickly and efficiently, determine the right services to meet your needs and to provide you with proper service. Examples of information that we may share include:

• Information required by law
• Correspondence, tax information and general reports relating to your exchange requirements

Depending on the type of relationship you have with Banker Exchange, LLC, we may share information with our affiliates and with third parties in limited circumstances for the purpose of providing various Services. These unaffiliated third parties may include:

• Companies that perform services for your account that we do not provide ourselves but are necessary to effect a transaction that you request or to complete your exchange, including but not limited to real estate closings, accounting and legal
• Companies that will help you protect your account from fraud
• Government agencies, courts, parties to lawsuits, regulators (in response to subpoenas or to enforce our policies and contracts) or otherwise as required by law. In such cases we share only the information that we are required or otherwise authorized to share

Confidentiality and Security

The security of your personal and financial information is important to us. We maintain commercially reasonable physical, electronic, and procedural security measures to help protect your information.

All employees are instructed to protect the confidentiality of your personal information as described in these policies, which are strictly enforced.

If you end your relationship with Banker Exchange, LLC, we will continue to adhere to the policies and practices described in this privacy notice, as amended from time to time.

At Banker Exchange, LLC maintaining our client’s trust and confidence is our top priority. We have made a conscious effort and commitment to safeguarding your personal information and to providing you with facts about how this information could be shared. Nevertheless, transmissions via the internet are not completely secure and we cannot guarantee the security of your information.  Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our website or use of the internet. 

Data Retention

We store your personal information for as long as we deem reasonably necessary for business purposes or to comply with legal obligations, resolve disputes and/or enforce any agreements.